Spiti Valley

Dates:

Dates indicated are inclusive of travelling. Participants would leave Ahmedabad on the first day and reach back on the last day.

Eligibility: Above 16 years.

• Please mark your attendance with the group leader as per mentioned time and date given in the final itinerary.
• Do not board the Train without Reporting.

• Campers should not get down during the train journey at any station.
• In case of any requirement, the group leader should be informed.
• Campers are requested not to stand near the door of the train. 
• Campers should avoid talking to strangers.
• Please do not disturb the other passengers.

• Separate accommodation for boys & girls will be in rooms with attached washrooms on 4/5 sharing basis at Rishikesh, Mussoorie and Sankri. At rest of the places accommodation will be in tents, equipped with sleeping bags on triple sharing basis. There will be detached toilets at the campsite.

• Wholesome & hygienic vegetarian food will be served, including breakfast, lunch and dinner even during the train journey.
• Special Jain/Swaminarayan food is also served if mentioned in the application form.

• All rooms have attached toilets and camp site has detached toilets.
• Hot water is available for bathing at Rishikesh, Mussoorie and Sankri.

• Usually the day temperature is pleasant but in case of rains, it may go down. Nights would be cold. 
• The weather in the Himalayas is very unpredictable. It is advisable to carry enough woolens & raincoat. 

• The campers will be led by trained group leaders from Ahmedabad to the campsite & back.
• There will be at least one female group leader in each batch.
• Apart from these group leaders there will be enough people to look after them at the campsite.
• All the adventure activities are done under the supervision of professional instructors and with all safety measures. 
• The campsite is a safe place & we have an excellent rapport with the local people.
• We are very strict with ourselves and campers. For safety reasons, the campers are not allowed to go out of the campsite without group leaders.

• Cell Phones are allowed but not during activities.
• Parents will be updated about the whereabouts of the campers along with their photographs on WhatsApp on a daily basis.
• Our group leader will be constantly in touch with ANALA office, so in case of any inquiry,

• In case of an emergency, parents may contact us on 09662299016/21 (08 pm to 10:30 am.) 
• First – Aid kit will be available with the group leader throughout the programme.
• Please give motion sickness medicine and their regular medicines if any. 
• All emergencies would be treated by the nearest available doctor/medical facility. If any participant/s needs to be taken to a clinic or hospital, they will be responsible for covering the doctor's fee, medical expenses, transport charges, and any other related costs.

• We will be clicking the photographs of participants & the same can be viewed and downloaded from our website 3 days after the completion of the trek. Please go to our home page, click on gallery - photos - Kedarkantha
• Photographs can also be viewed and shared from our facebook page and Insta handle. Go to www.facebook.com/analaoutdoors and click on like.

• A list of things to be carried is given with the itinerary. Bring all the things accordingly.
• Day-pack, water bottle, sports shoes with proper grip and warm clothes, are essential.
• Campers are advised to pack all their material in an easy to handle Rucksack.
• Please tag all the belongings of the campers.

• As such our charges include everything; still they may require some extra money for shopping/refreshments.
• Give only as much as they can handle. 

• Please carry original photo ID proof.  The participants may have to pay a fine, wherever applicable in the absence of original photo ID.
• Campers have to take care of their own luggage. We will not be responsible for any lost or damaged items.
• Please pay the balance payment 30 days before the departure.
• If you have not filled up the application form, do it at the earliest. The participant will not be allowed to indulge in any activity if the application form is not submitted.
• The form contains space for special remarks from your side like sleep walking, allergy etc. 
• If you have not mentioned, please fill it up at least 7 days before the departure. 

• A Specially designed certificate would be issued to all those campers who complete all the activities and abide by the Camp discipline.

ANALA OUTDOORS PVT. LTD.

CANCELLATION & REFUND POLICY

At Anala Outdoors, we are committed to providing high-quality, well-organised nature camps, adventure tours, and educational travel experiences. We understand that unforeseen circumstances may occasionally lead to changes in travel plans. Our cancellation policy is designed to be fair and transparent, while also accounting for logistical and third-party vendor commitments.

1. CANCELLATION BY PARTICIPANT

If a participant cancels the booking for any personal reason, including but not limited to:

• Change of mind
• Academic, sports or medical reasons
• Family decisions
• Fear of travel due to political or security concerns without any official advisory

The cancellation will be treated as voluntary, and the following deductions will apply:

Time of Cancellation (Before departure)                          Cancellation Charges

Minimum cancellation (before 60 days)                           05% of the total programme cost

Between 60 to 31 days                                                         10% of the total programme cost

Between 30 to 15 days                                                         25% of the total programme cost

Between 14 to 08 days                                                         50% of the total programme cost

Last 07 days or No-Show No refund

Note:

• All cancellation requests must be made in writing (via email, WhatsApp, or signed letter).
• Cancellation charges will apply on the total programme cost, regardless of the reason.
• For flight bookings (if applicable), the flight cancellation charges will be determined based on the airline’s policy, in addition to the programme cancellation charges. Any difference in charges will be borne by the participant.
• Refunds will be processed within 15 working days from the date of receiving a valid cancellation request.

2. PARTIAL PARTICIPATION OR EARLY WITHDRAWAL

No refund will be issued if a participant:

• Leaves the camp/tour after it has commenced.
• Misses any scheduled transport or activity.
• Is sent back due to disciplinary, medical, or behavioral reasons.

3. SUBSTITUTION OF PARTICIPANT

The booking is non-transferable. Substituting one participant with another is not allowed under any circumstances.

4. TRAVEL MODE

The mode of travel for the programme is planned in advance based on group size, destination, and logistical convenience. However, it is subject to change based on operational feasibility and availability.

In the event that the travel mode is upgraded due to unforeseen circumstances—such as train cancellations, railway strikes, public agitations, or any other unavoidable disruptions—revised arrangements will be made to ensure continuity of the programme. In such cases, the difference in cost arising from the upgraded or changed mode (e.g., from train to flight or 3 AC to 2 AC) shall be borne by the participant and must be paid at our office prior to the commencement of the revised journey.

All participants are required to carry a valid original government-approved photo ID (such as Aadhar Card, Passport, or PAN Card). School ID cards are not considered valid government photo IDs. Failure to carry a valid ID may result in:

• A fine during the train journey, payable by the participant.
• Denial of boarding in case of upgraded air travel. In such cases, Anala Outdoors Pvt. Ltd. will not be held responsible, and the participant or their parent/guardian will be required to make their own travel arrangements at their own cost. No refund will be applicable under these circumstances.

We request all participants and parents to ensure compliance with ID requirements and travel policies to avoid last-minute issues.

5. ACTIVITY DISRUPTION CLAUSE

In the event that any camp activity/sightseeing point is cancelled or rescheduled due to weather conditions (e.g., heavy rain, storms, or landslides), local restrictions, or other unforeseeable circumstances beyond our control, no refund or compensation shall be provided for the affected activity. The decision to cancel or proceed with any activity will be solely at the discretion of Anala Outdoors Pvt. Ltd.

6. BALANCE PAYMENT

Failure to complete the balance payment at least one month prior to the departure date will result in automatic cancellation of the booking. In such cases, applicable cancellation charges will be applied as per the terms outlined in the cancellation policy.

7. FORCE MAJEURE CLAUSE

Anala Outdoors shall not be liable for cancellations, modifications, or curtailments due to Force Majeure—events beyond our reasonable control—including but not limited to:

• Natural disasters (earthquakes, floods, landslides, storms, etc.)
• War, terrorism, civil unrest, or riots
• Epidemics or pandemics
• Government-imposed restrictions or travel bans
• Political instability or border closures
• Any other unforeseeable event making programme execution unsafe or impossibleIn such cases:
• We will make every reasonable effort to minimize financial loss to participants. One of the following refund options will apply, as per operational feasibility:
• Option A: Deduction of actual expenses incurred + 10% (of the total programme fee) administrative fee and refund of the remaining amount.
• Option B: Deduction of actual expenses incurred + 5% administrative fee (of the total programme fee) and issuance of a credit note (valid for 1 year) for the remaining amount.
• Any remaining balance will be refunded within 15 working days.

8. PERVEIVED RISK OR FEAR-BASED CANCELLATIONS

In the absence of an official travel advisory or restriction issued by the Government of India, Ministry of External Affairs, or other competent authorities, any cancellation prompted by fear of unrest, war, or perceived political tension, epidemic or pandemic or any other unforeseen circumstances, will be treated as a voluntary cancellation and subject to standard cancellation charges. The decision to cancel or proceed with any programme will be solely at the discretion of Anala Outdoors Pvt. Ltd.

9. REFUND MODE

All refunds will be made through bank transfer or crossed cheque, even if the original payment was made in cash and will be processed within 15 working days from the date of receiving a valid cancellation request.

10. IMPORTANT NOTE

All bookings involve advance payments towards transport, accommodation, food, instructors and local arrangements. We urge participants and guardians to understand that sudden cancellations result in significant unrecoverable expenses. We appreciate your understanding and cooperation.

11. ACKNOWLEDGEMENT & AGREEMENT

I, __________________________________, parent/guardian of ________________________________, have read and understood the cancellation policy above, in my preferred language, and agree to abide by its terms.

Name of the Participant/Parent/Guardian:____________________________________

Programme Name: ____________________________________

Signature: ____________________________________

Date: ____________________________________